Learning Support


Every student who walks through Tynemet’s doors is different, and their well-being is our number one priority. We want all students to flourish and excel while helping you develop confidence, self-motivation, independence and life skills. That’s why our Additional Learning Support (ALS) Team is here for you every step of the way. Our ALS services provide support, guidance and advice alongside your studies, and are available to everyone – no matter what level you’re studying at or already receive another form of support. Whether you need a little extra help with your studies, specialist equipment, or a chat, the team is here and will create a personalised support package for you.

The kind of support we can give you includes:

  • Special exam arrangements
  • One-to-one support inside and outside the classroom
  • Help with personal care needs
  • Specialist software and equipment
  • Communication Support Workers
  • Qualified Teacher of the Deaf
  • Assessment and support for dyslexia
  • Note takers/scribes
  • Maths, English and ESOL (Improve your English) support
  • Personal tutor to monitor progress and assist with day-to-day queries
  • Learning Support Assistants (LSA) to provide support in and out of class as needed
  • Supervision over lunch, break and transport (if necessary)
  • Sensory room and quiet areas within specialist provision and across the College

These are just examples, and if you’d like to talk about any support that hasn’t been outlined or support you feel you’d benefit from, pop along to our Learning Support base in A102 or get in touch.


At TyneMet, we offer foundation learning to those with learning difficulties or disabilities, where they are given access to a range of learning, life and work experiences at a pace that suits them – with all of the support they need.


Our dedicated teams are here to support you – no matter how big or small you think your questions may be.

Are you in school or a school leaver?

Our School Liaison Team can help, as they provide services, as well as advice and guidance on the likes of:

  • Life after year 11-13
  • CEIAG (Careers, Education, Information, Advice and Guidance)
  • Course information
  • Application forms
  • Careers
  • Careers guidance
  • College interviews
  • Mock interviews
  • Employability skills
  • Extra college opportunities
  • University and higher education

Are you an adult or currently studying with us?

Our Student Services team can help, they provide advice and guidance on the likes of:

  • CEIAG entry requirements
  • Application forms
  • Checking your application progress
  • College interviews
  • Extra college opportunities
  • Training information
  • University or higher education
  • Careers guidance and interviews
  • Financial information
  • Bursary information
  • Travel information
  • Signposting to other services
Students and teacher in a library


Your time at college can be rewarding, fun and exciting, but it can also be a time of stress and there may be other problems that affect your life and studies. Our Counselling Service is here to help. With a qualified counsellor, all students and staff can have one-to-one, confidential counselling on any personal concerns or difficulties, both inside and outside the classroom.

  • Dealing with a crisis or immediate concern
  • Support with longer term difficulties
  • Getting access to specialist help
  • Referring on to other resources

Counselling aims to give you the time and space to explore and understand any issues that may be affecting you. The counsellor will help you think about your problems from a different perspective. Sessions with our counsellor usually last for 50 minutes and are held in confidence in a counselling room. Your first appointment will give you an opportunity to explore your reason for coming and will help build a clearer picture of your needs.

  • Anxieties about aspects of study, inc. exams and presentations 
  • General stress and anxiety 
  • Depression 
  • Relationship difficulties 
  • Eating problems 
  • Bereavements and parental separations 
  • Loneliness
  • Lack of self-confidence or low self-esteem 
  • Managing transitions 
  • Making difficult decisions 
  • Traumatic experiences, including violence or abuse 
  • Difficulties with alcohol or drugs 
  • Issues around sex and sexuality 
  • Self-injury 
  • Suicidal thoughts 
  • Anger management 
  • Worries about appearance

The College Counselling Service is highly confidential. There are some limits to confidentiality, and these are discussed with you in the first session. For example, risk of harm to yourself or someone else.


If you’d like to make an appointment, you can pop to Student Services, speak to your tutor who can make an appointment for you, or get in touch.

Personal learning plan

To make sure you’re fully supported to achieve your best, all students receive a Personal Learning Plan (PLP). This is a web-based document containing personal goals, aspirations and academic achievements. You and your tutor will be able to track your PLP during your time at TyneMet and watch as you grow and progress.

Student listening to therapist


Making sure we have the right support services in place for the person you care for is really important. Whatever their circumstances, we’re here to help, talk through their needs and create a support package to suit them best.


TyneMet has partnered up with Togetherall for students to join a safe, online community where people support each other anonymously to improve mental health and well-being.


If you’re a University of Sunderland Partnership Student, you’ll have access to certain facilities and support on the TyneMet campus. This is to enhance your studies and ensure you get everything you need as efficiently as possible. You’ll have access to things like:

  • Careers and employability support
  • Health and well-being support
  • Disability support
  • Advice on dyslexia 
  • Advice on specific learning difficulties
  • Additional support for numeracy and literacy 

If you need support while studying with us, get in touch and we’ll put a support package together for you.


For students who have children, we have an on-campus nursery run by fully-trained, experienced staff. Demand is high for our nursery, so we advise applying as early as possible to secure a place.

Children playing with teacher

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Our team is always ready to help. So if you have questions on courses, your career, or anything else, complete this contact form and we’ll be in touch.