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Business Administration NVQ 2

Study Level

Level 2 National Vocational Qualification

Entry Requirements

Candidates must be working in an administrative position equivalent to the level at which they wish to study. Assessors will define this level, which is determined by candidates’ job roles. Workplaces must be willing to allow assessors access in order to observe candidates’ performance at work.

Course Content

5 units in total

Mandatory Units

• Carry out your responsibilities at work

Select 3 from:
• Ensure your own actions reduce risks to health and safety
• Maintain customer relations
• Manage diary systems
• Organise business travel and accommodation
• Deal with visitors
• Process customer financial transactions
• Operate credit control procedures
• Store, retrieve and archive information
• Research and report information
• Organise and support meetings
• Use IT Systems
• Use IT to exchange information
• Word processing software
• Spreadsheet software
• Database software
• Presentation software
• Specialist or bespoke software
• Use a telephone system
• Operate office equipment
• Prepare text from notes
• Prepare text from shorthand
• Prepare text from recorded audio instructions
• Produce documents
• Work effectively with other people
• Calculate critical dates for sentences
• Make administrative arrangements for the appearance of individuals at court
• Make administrative arrangements for the movement of individuals outside the custodial establishment
• Administer documentation for the appeals process
• Administer personal money for individuals in custody
• Prepare documentation to help authorities decide the conditions on which to release individuals from custody
• Make administrative arrangements for the release of individuals for the release of individuals from custody

• Contribute to maintaining security and protecting individuals’ rights in the custodial environment

Why Tynemet

Here at Tyne Metropolitan College our mission is to instill and nurture a passion for learning in our college community and to grow in all we do.
We will be open to all. We will engage with, and be responsible to the needs of individual learners, employers and the local community. Learners will be at the heart of everything we do and your success will be our priority

Interesting Facts

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Further Information

mandy.greener@tynemet.ac.uk Mob 0757 8009426 Tel 01912295172
pat.blyth@tynemet.ac.uk Tel 0191 2295172

Start dates throughout the year, bespoke to the employer

Course Code

1L2130

Apply for a course online

“In view of the fact that it is some 35 years or more since I engaged in any form of study and I currently enjoy academic success which surpasses all of my expectations, I believe I can credit some of that achievement to the encouragement and support of my tutors. ”

Lesley Purvis, Foundation Degree in Counselling Practice