Tel No: 0191 229 5000Business Administration NVQ 4
Study Level
NVQ Level 4
Entry Requirements
Candidate working in a suitable business administration environment
Course Content
6 units in total
(2 mandatory and at least 3 from Group B)
Mandatory Units
• Carry out your responsibilities at work
• Work within your business environment
Group A
• Manage and evaluate customer relations
• Research, analyse and report information
Group B
• Manage an office facility
• Manage contacts
• Negotiate and agree budgets
• Monitor and review the implementation of corporate objectives, strategies and policies
• Inform and facilitate corporate decisions
• Evaluate internal and external factors and promote partnership working
• Manage risk
• Create and manage information systems
• Manage projects
• Chair meetings
• Promote innovation and change
• Develop productive working relationships with colleagues and stakeholders
• Allocate and monitor the progress and quality of work in your area of responsibility
• Recruit, select and keep colleagues
• Provide learning opportunities for colleagues
• Provide leadership in your area of responsibility
Why Tynemet
Here at Tyne Metropolitan College our mission is to instill and nurture a passion for learning in our college community and to grow in all we do.
We will be open to all. We will engage with, and be responsible to the needs of individual learners, employers and the local community. Learners will be at the heart of everything we do and your success will be our priority.
Further Information
mandy.greener@tynemet.ac.uk Mob 07578009426 Tel 01912295175
pat.blyth@tynemet.ac.uk Tel 01912295172
Start dates throughout the year, bespoke to the employer
Course Code
1L0876
Apply for a course online
Drop in for a chat on Open Door Wednesdays, or drop us a line.
T: 0191 229 5000
F: 0191 229 5301
T (minicom): 0191 229 5307
E: enquiries@tynemet.ac.uk
More contact details.
“In view of the fact that it is some 35 years or more since I engaged in any form of study and I currently enjoy academic success which surpasses all of my expectations, I believe I can credit some of that achievement to the encouragement and support of my tutors. ”
Lesley Purvis, Foundation Degree in Counselling Practice







